Terms & Conditions
Important details about your art purchase from Renee Dumont's studio
Terms & Conditions
Welcome to the website of Renee Dumont. By visiting this website, purchasing artwork, or submitting an inquiry, you agree to the following Terms & Conditions. These terms are intended to create a clear, respectful experience for both artist and collector.
1. Original Artwork & Availability
All original paintings are created by Renee Dumont and are offered subject to availability. Because original works are one of a kind, availability may change without notice. Prices, descriptions, and dimensions may be updated at any time.
2. Orders & Payment
Payment is due in full at the time of purchase unless otherwise agreed in writing. Payments are securely processed through trusted third-party payment providers available on this website.
Orders will be confirmed once payment has been successfully received.
3. Shipping & Delivery
Artwork is carefully packaged to help ensure safe arrival. Orders are typically shipped within the timeframe stated on the product page or as otherwise communicated after purchase.
Shipping times may vary depending on destination, carrier delays, weather, or other circumstances outside our control.
International buyers are responsible for any customs duties, VAT, or import taxes required by their country.
4. Returns & Damaged Shipments
Due to the unique nature of original artwork, all sales are considered final.
If your artwork arrives damaged, please contact us within 48 hours of delivery and include photographs of:
the outer packaging
the inner packaging
the artwork itself
the shipping label
We will work with you promptly to help resolve the issue.
5. Commissions
Custom commissions are accepted on a limited basis.
Commission pricing, timelines, size, palette, and subject matter will be discussed before work begins. A deposit may be required to reserve your project.
Because commissioned artwork is personalized, deposits are non-refundable once work has started.
6. Copyright & Reproduction Rights
All artwork, images, text, logos, and content on this website remain the intellectual property of Renee Dumont unless otherwise stated.
No artwork may be copied, reproduced, distributed, modified, printed for resale, or used commercially without prior written permission.
The purchase of original artwork does not transfer copyright ownership.
7. Color Accuracy
Every effort is made to display artwork colors and details accurately. However, screens and devices may vary, and slight differences in color tone may occur.
8. Website Use
All content on this website is provided for lawful personal use only. Unauthorized use of this website or its content is prohibited.
9. Privacy
Any personal information shared through contact forms, purchases, or email signups is handled with care and used only in accordance with the website Privacy Policy.
10. Contact
For questions regarding these Terms & Conditions, please contact: reneedumontart@gmail.com
11. Updates to These Terms
These Terms & Conditions may be updated periodically without prior notice. The most current version will always appear on this page.
FAQs
What rights do I have?
You own the physical artwork but not the copyright or reproduction rights.
Can I return art?
Returns are accepted only if the artwork arrives damaged or defective.
Is shipping included in price?
Shipping costs vary by location and are calculated at checkout before purchase.
Can I get a certificate?
Yes, a certificate of authenticity is provided with each original piece.
Who do I contact for issues?
Please reach out via the contact page for any questions or concerns.
